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Very impressed with Virginia Dept of Taxation’s phone support. Mr Thompson was most helpful in working through an arcane tax question.

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Meet The Millennials 03/03/2010

In conjunction with the just-linked Pew report on Millennials.

Posted 6 days ago
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Omniture And Facebook Ink Deal To Bring Analytics And Buying Tools To Social Marketing 03/03/2010

This could be a big deal in helping Facebook customers understand their audience.

Posted 1 week ago
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Fresh Eyes: what can journalists learn from a branding expert? Adam Westbrook

This is what I teach to every j-school student I meet. Great advice for every journalist, in fact.

Posted 1 week ago
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Twitter Speeding Towards 10 Billion Tweets

Despite some reports of flat-lining metrics, Twitter continues to grow. A very good past few months.